Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our services, including:

• Name and contact information (email, phone number)
• Account credentials
• Business information (salon name, address)
• Payment and billing information
• Client data you enter into the application

Automatically Collected Information

When you access our services, we automatically collect certain information:

• Device information (type, operating system, unique identifiers)
• Usage data (features used, time spent, interactions)
• Log data (IP address, browser type, access times)
• Location data (with your consent for certain features)

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and fraud
• Personalize and improve your experience

3. Data Storage and Security

Your data is stored securely using industry-standard encryption and security practices:

• All data is encrypted in transit using TLS 1.3
• Data at rest is encrypted using AES-256 encryption
• We use Supabase for secure database hosting with row-level security
• Regular security audits and penetration testing
• Access controls and authentication for all team members

4. Third-Party Services

We use trusted third-party services to provide our platform:

• Supabase: Database and authentication services
• Stripe: Payment processing
• RevenueCat: Subscription management
• Cloudflare: Content delivery and security
• Apple: App Store services and Sign in with Apple

Each of these providers has their own privacy policy governing their use of your data.

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Export: Export your data in a portable format
• Opt-out: Opt out of marketing communications

To exercise these rights, contact us at privacy@backbarzen.com.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected personal information from a child under 18, we will delete that information promptly.

8. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell personal information to third parties.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: